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PasswordService FAQ

Can you crack Word password ?
Yes. Word Recovery program is able to remove password protection from documents created in Microsoft Word. Text from documents created in all Word versions from WinWord 2.0 through Word 2000 will be recovered. Word Recovery 2000 works instantly!

Only for Word '97/2000 the recovery time may be increased up to four days due to improved encryption scheme used in Microsoft Office.

Can you crack Excel password ?
Yes. Excel Recovery program is able to remove password protection from documents created in Microsoft Excel. Text from documents created in all Excel versions through Word 2000 will be recovered. Excel Recovery 2000 works instantly!

Only for Excel '97/2000 the recovery time may be increased up to four days due to improved encryption scheme used in Microsoft Office.

What types of MS Access passwords can you recover?

There are two password protection schemes used in MS Access (starting with Access 95). These are share-level (or database-level) security and user-level security.

In a share-level security system, passwords apply to databases. Knowing a password means being able to open a database.

In MS Access, there also exists user-level security. In a user-level security system, users log on when they start MS Access by entering a username and a password. Levels of access to same objects may vary for different users or users groups. Group information and users passwords are stored in a special system database.

Access Recovery program will crack all these passwords. This tool are able to retrieve a password for files created under any version of MS Access, including MS Access 2000. Access Recovery works instantly! Various file types including .mda, .mdb, .mde, and .mdw are supported.

Can you crack MS Outlook password ?
Yes. Outlook Recovery program is able to remove password protection from Microsoft Outlook personal folder. Outlook Recovery works instantly!

Can you crack VBA password ?
Yes. VBA Recovery program is able to remove password to VBA modules in MS Word and MS Excel files. VBA Recovery works instantly!

Can you crack WnZip password ?
Recovery module for Zip/Winzip archives is being developed now.

Can you remove password from shareware program or e-mail account?
No. We will only recover the documents listed in our Price List. We will not unprotect any other documents. We will not attempt to unprotect trial-version software, shareware programs, demo versions, any access codes, internet log-on passwords, e-mail account etc., because such attempts may be illicit.

What do I do to recover my lost password?

Simply purchase one of our password recovery tools. You may want to download a demo version of a product you need and try it - for free! Later you will be able to register it to try a full-featured working version.

Please note: if you want to recover a password to Word'97/2000 or Excel'97/2000 document file, you might want to use the guaranteed password recovery feature that comes with every password recovering tool for Word or Excel you purchase! You may even order additional Guaranteed Password Recovery sessions by purchasing as many Recovery Vouchers as you wish.

Do you provide any guarantees concerning the money?
Yes. We provide 100% Money Back guarantee in case you choose to use the Guaranteed Recovery feature of our programs and it fails - for any reason, even if your original file is damaged.

Will your software give me the password after recovery procedure?
Yes. You will have the original password. Some document types does not allow extracting password (Word 97, Excel 97, Word 2000 and Excel 2000). These are the only cases when you can not get the password (but of course your document gets completely unprotected).

Are you hackers?
No. We are a company specialized in data security and cryptography. We dedicate ourselves to giving serious professional service to private citizens and businesses. For example, few companies included into the Fortune500 leaders list already chosen to rely on us.

What if your guaranteed recovery doesn't help?
We give you a 100% refund, no exclusions.

Why you may be unable to crack my file?
The main reason is file damage. Files usually get corrupted when transferred through floppy disks or zip-disks that contain bad sectors. Unfortunately, we cannot unprotect files with damaged document structure.

How do I pay you?
You simply follow the links on the ordering page or registration links on product pages. The links will take you to the ShareIt SSL Secure server where you will be prompted for all necessary information. If you purchase a product, you will be able to download it from that site. All transactions are made through secure connections, so no third party will be able to access your confidential information, such as credit card number etc.

What payment options do you offer?
We can accept your payment by a credit card, wire transfer or check.

How can I protect myself from losing passwords in the future?
There are a lot of password organizers available in the Internet. Also you can use keylogger software for the same purpose. Key logger records all key strokes into a log file, so you can find all your passwords over there. Take a look at Absolute Key Logger.

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